Frequently Asked Questions
Everything you need to know about shopping with Canon Quartz.
What is the standard shipping timeframe?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 5-7 business days depending on your location.
What is your return policy for fashion items?
We accept returns within 30 days of delivery. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund.
How do I ensure I am ordering the right size?
Each product page features a detailed sizing guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
What payment methods do you accept?
Canon Quartz accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Are your materials sustainably sourced?
Quality and ethics are at our core. We partner with manufacturers who prioritize sustainable fabrics and fair labor practices to ensure high-quality, conscious fashion.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor its progress.